JayJay C.

Head Of Customer Success at PDAX

JayJay C. has a diverse work experience spanning various industries and roles. JayJay is currently working at PDAX | Philippine Digital Asset Exchange as a Customer Success Manager. Prior to this position, they held roles such as Customer Success Lead and Customer Success Associate at the same company.

Before joining PDAX, JayJay worked as a Senior Business Development Associate at iSupport Worldwide in 2019. JayJay also served as a Senior Business Specialist at Cognizant from January to August 2019.

Furthermore, JayJay has experience in HR events and benefits as an employee of Shopee from July 2018 to January 2019. JayJay also worked at ADP as a Marketing and Communications Specialist, Quality Assurance Specialist, and Recruitment Management Consultant from October 2015 to July 2018.

Earlier in their career, JayJay was a Technical Support Analyst at West Corporation from May 2013 to March 2015. JayJay also gained sales experience as an Outbound Sales Representative at ServiceSeeking.com.au from January to October 2012.

Additionally, JayJay had brief internships as a Personal Assistant at ABS-CBN Corporation in 2009 and as a Public Relations Intern at the Senate of the Philippines from March to April 2009.

JayJay C. started their education at Southville International School affiliated with Foreign Universities in 2007, where they pursued a degree in Mass Communications until 2009. Following that, JayJay attended Colegio de San Juan de Letran from 2009 to 2010, where they continued their studies in Mass Communications. In terms of additional certifications, JayJay obtained a certification in E-mail Etiquette & Business Writing from JY Consultancy and Ventures in February 2022. Subsequently, they obtained various certifications from LinkedIn, including "Managing Your Emotional Response to Workplace Stress" in September 2022, "Goal Setting: Objectives and Key Results (OKRs)" in October 2022, "Foundations of Performance Management" in October 2022, "Cryptocurrency Foundations" in October 2022, "Virtual Performance Reviews and Feedback" in November 2022, "The 10 Pillars of Customer Experience" in November 2022, "Performance Management: Conducting Performance Reviews" in November 2022, "How to Handle Poor Performers" in January 2023, and "Finding and Retaining High Potentials" in January 2023.

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