Dawn Mancuso has extensive experience in customer support and technical analysis, having served as a Senior Support Consultant at PDI Software since August 1997. In this role, Dawn has addressed customer issues for over 100 clients, utilizing strong analytical skills and developing SQL Scripts for database management. Prior experiences include various roles at The Pinnacle Corporation, where Dawn excelled as a Customer Liaison and Support Team Lead, focusing on customer relationship management, preparing executive reports, and supervising a support team. Earlier in the career, Dawn held a supervisory position in Premium Processing at GE Capital. Dawn holds an Associate of Arts degree in Business Accounting from a Business College attended from 1981 to 1982.
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