Todd Smith

Todd Smith is an experienced Systems Engineer and Deployment Services Team Lead at PDS Paragon Development Systems, where responsibilities include process creation, documentation, and training for teams. With a strong focus on managed services, Todd has played a crucial role in hardware refresh initiatives, 24/7 on-call server support, and project management. Previous experience as Service Manager and Hardware and Software Technician at Provident Technologies highlights Todd's leadership in providing exceptional customer service and technical support for various brands. Todd holds an Associate's Degree in Computer Technology/Computer Systems Technology from Lakeshore College.