While providing IT solutions, services and technologies, PDS builds strategic relationships with clients that result in improved performance, which is measured by increased productivity, decreased cost, higher customer and employee satisfaction and greater business compliance. Founded in 1986, PDS partners with medium to large enterprise organizations in healthcare, corporate and government/education industries to provide strategic value and advanced technology solutions. PDS is a privately held company with offices throughout the Midwest. Learn more by visiting www.PDSIT.net

Software

PDS' headquarters in Brookfield, WI, United States

This department provides assistance and solutions to customers, ensuring their needs and issues are addressed effectively.

Customer Support

The Customer Support and Service team at PDS is dedicated to delivering exceptional assistance and technical support to clients across various industries. Their primary responsibilities include resolving customer inquiries, troubleshooting IT issues, and ensuring efficient service delivery through various channels. By fostering strong relationships with clients, this team plays a crucial role in enhancing customer satisfaction and optimizing the use of PDS's technology solutions.

Customer Support and Service

The Sales and Account Management team at PDS is responsible for fostering and maintaining strategic relationships with clients in the healthcare, corporate, and government sectors. This team works collaboratively to understand client needs, promote IT solutions, and ensure excellent service delivery, driving improvements in performance, productivity, and customer satisfaction. Through a combination of account management, inside sales, and business development efforts, they aim to expand market presence and support clients in achieving their technology goals.

Sales and Account Management

This department is responsible for overseeing and managing the deployment and operational aspects of systems and services.

Deployment Services

The Leadership Team at PDS is responsible for setting the strategic direction of the company and ensuring alignment across all business units. This team, comprising the Principal Consultant for IT Lifecycle Management, the Regional VP of Sales, and the VP of Human Resources, works collaboratively to drive organizational growth, enhance client relationships, and foster a culture of innovation and engagement among employees. Their collective expertise ensures the development and execution of effective IT solutions that meet the evolving needs of clients in healthcare, corporate, and government sectors.

Leadership Team

This department manages and maintains the organization's IT infrastructure and systems to ensure optimal performance and reliability.

Systems Administration

This department is responsible for overseeing client relationships and ensuring customer satisfaction.

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Other teams

Customer Support and Service

Sales and Account Management

Deployment Services

Leadership Team

Systems Administration

Account Management