Jonas Davidow is an experienced IT Solutions Engineer currently employed at PEAK6 since March 2022, providing technical support to multiple organizations and developing internal documentation for troubleshooting. Previously at Apple from November 2014 to March 2022, Jonas held various roles including Genius, Senior Tech Advisor, and Mac+ Tech Advisor, addressing software and hardware issues, performing manual hardware replacements, and managing customer account security. Prior experience includes working as a Customer Resolutions Representative at Groupon, where Jonas handled fraud analysis and customer issue resolution, and as a Leasing Agent at Chicago Apartment Finders. Jonas holds multiple certifications in Cybersecurity and Computer Software Engineering from Northwestern University, as well as a Bachelor of Fine Arts in Musical Theatre from Drake University.
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