Amber Thompson is an experienced Client Program Manager at Pearson since August 2021, specializing in client relations and program management. Prior experience includes roles such as Program Coordinator and Sr. Event Program Coordinator at Pearson VUE, where responsibilities encompassed incident reporting, training documentation, and client service problem escalation. Amber also worked as a Technical Customer Service Representative at GED Testing Service, focusing on process improvements and project management. Additional roles include GWP Vertical Coordinator at Best Buy and Client Solutions Manager at Robert Half. Amber holds a Bachelor of Science in Psychology from Minnesota State University, Mankato, which was completed from 2005 to 2009.
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