Cathy Scanlan

Cathy Scanlan has extensive experience in customer experience and business development, currently serving in a customer experience role at Pearson Australia since September 2015. Previous positions include business development at AME Group, national services coordinator at DCFM Australia Pty Ltd, and client services representative at Central Innovation, where involvement in the Solidworks Subscription Renewal Team was notable. Additional roles at Lexmark and Northern Beaches Council contributed to a well-rounded skill set in operations and planning. Cathy is pursuing a Master of Dementia at the University of Tasmania and holds a Diploma in Dementia Care, along with a Certificate IV in Mental Health. Academic credentials also include a Bachelor of Arts in Political Science and Industrial Relations from UNSW.