Chris McCarthy is an experienced Program Manager specializing in Identity Services at Pearson, with a tenure from June 2010 to present, and a history of leading software engineering teams in identity management and digital content workflows. Previous roles include Senior Technical Writer and Project Lead at Innovatia, where Chris authored technical documentation in compliance with DITA standards, and served as the Subject Matter Expert and Senior Technical Writer, supporting teams across the US, Canada, and India for Nortel products. Chris's career also encompasses significant contributions as a Senior Technical Writer and Project Manager at Nortel Networks, focusing on routing and switching products, along with technical writing roles in the healthcare and banking sectors. Academic qualifications include a Bachelor of Arts from Boston University and various certifications in construction supervision.
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