Diane Dwyer

Diane Dwyer is an experienced professional with a diverse background in sales, education, and project management. Currently serving as a Loyalty Sales Representative at Pearson since January 2022, Diane excels in customer onboarding and relationship management, enhancing customer maturity while reducing churn. Prior to this, Diane spent nearly a decade as a Special Education Teacher at Elementary, achieving significant growth in student reading skills through personalized instruction. Diane's earlier roles include Client Services Manager/Consultant at MMC 20/20, where project management for Medicare systems was a focus, and Marketing Manager/Service Delivery Manager at BT Conferencing, noted for maintaining a 100% customer retention record. Diane’s career also includes positions at Akamai Technologies, Brown Brothers Harriman, and Cambridge Technology Partners, with strengths in sales, account management, and operations. Diane holds a Master of Education in Special Education from Curry College and a Bachelor of Arts in Communications from the University of Massachusetts Amherst.