Imdadul Islam is a skilled customer service professional currently serving as a Customer Service Specialist at Pearson since March 2025 and as a Temporary Team Leader at Tesco since November 2024. With a proven track record in customer support, Imdadul effectively handles queries related to registration, certification, and technical issues while demonstrating strong problem-solving capabilities. Previous experience includes roles as a Customer Service Assistant at Tesco, a Retail Assistant at Manchester United, and a Brand Ambassador at Virgin Media, where skills in customer engagement and service excellence were honed. Imdadul holds a Bachelor's degree in Accounting and Finance with First Class Honours from The Manchester Metropolitan University, and three A-Levels in Psychology, Law, and English Language from Loreto Sixth Form College.
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