John Locke is a Master Support Specialist at Pearson VUE, where they provide system-wide expertise to diagnose issues with application software and databases. They have built a reputation as a problem solver by leveraging their background in hardware and software to assist various operational teams. Prior to this role, John held management positions, including Software Development Manager and Customer Service Director, leading teams and overseeing software maintenance processes. John also attended Vacaville High School, completing their general education from 1972 to 1976.
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