Julie Eves is an experienced professional with a strong background in workforce management and customer service. Eves began a career at RC Willey Home Furnishings as Customer Satisfaction Manager from December 1995 to March 1999, followed by a role at Providian Financial as Customer Service and Sales Manager until November 2002. Eves then held various positions in workforce optimization, including IMT Supervisor at Verizon Wireless from November 2018 to March 2020, and Senior Manager of Workforce Planning and Analysis at Verizon Business from March 2020 to December 2024, leading significant projects to enhance operational efficiency. Currently, Eves serves as Manager of Workforce Optimization at Pearson, leveraging expertise in data management and employee training to drive performance improvements. Eves holds a bachelor's degree in Business Administration and Management from Western Governors University, completed between 2014 and 2018.
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