Katy Chua is a Customer Success Manager at Pearson North America, where they have onboarded over 500 Higher Education professors across various institutions since 2018. With a strong background in Customer Relationship Management, SaaS, and EdTech, Katy provides tailored training and ongoing support to enhance teaching and learning outcomes. Previously, they held roles in Sales Operations and language education, including a position as a Language and Cultural Assistant in Spain. Katy holds a Bachelor of Arts in Communications and Spanish from the University of Massachusetts Amherst.
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