Matt G. is currently a Customer Loyalty Manager in Pearson's Customer Success Organization, where they lead and support a team of EdTech professionals. They are passionate about learning, growth opportunities, and aiding educators in overcoming challenges that enhance student success. Previously, Matt held various roles at Cengage Learning, including Digital Solutions Manager and Executive Learning Consultant, and served in the US Navy as an Aviation Storekeeper. Their extensive experience in education and customer support includes time with multiple organizations, such as Steelcase and Wiley, where they fostered customer loyalty and drove sales initiatives.
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