Megan Everleigh currently serves as Client Services Director at Pearson since August 2023, previously holding the position of Customer Care Manager at Glow Dreaming from September 2021 to July 2023. Prior to this, Megan worked at Pearson from March 2016 to September 2021 as Service Delivery and Customer Experience Manager, focusing on fostering a customer-centric culture and driving outcomes based on customer feedback. Earlier experience includes roles such as Digital Account Coordinator at John Wiley and Sons, Print Production Executive at Australian Associated Press, and Developmental Editor, also at John Wiley and Sons. Megan holds a Bachelor of Arts in Australian History from the University of Melbourne and a Post Graduate Certificate in Human Resources Management from Swinburne University of Technology. Notable achievements include building strong interdepartmental relationships and becoming a local expert on a legacy database system, contributing to increased operational efficiency.
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