Mitchel Shaffer

Mitchel Shaffer is a Senior System Analyst at Pearson, responsible for optimizing Salesforce Sales Cloud applications and driving business improvements through robust data management and stakeholder engagement. Previously, Mitchel served as a Customer Success Manager at Leith Porsche and as a CRM Operations Manager at Flow Volkswagen of Durham, enhancing customer satisfaction and sales efficiency. Mitchel holds a Bachelor of Science in Business Administration and Management with a focus on Marketing from the University of North Carolina at Greensboro and has extensive experience in CPQ and CLM implementations across various industries.