Ryan Wagner is a Senior Site Reliability Engineer at Pearson with six years of experience in technical support and site reliability. Previously, Ryan held roles as a Tier 2 Technical Support member and a Site Reliability Engineer, where they enhanced operational efficiency, reduced application costs, and led a team through agile methodologies. Ryan earned a Bachelor’s Degree in Computer and Information Systems with a focus on Cyber Security from the University of the Incarnate Word and has a Bachelor's degree in Computer Science from Texas State University. They are skilled in cloud management, automation, and mentoring team members.
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