Sarah Kelbaugh has extensive experience in sales and customer success, primarily with Pearson since November 2007. In various roles including Inside Sales Representative and Customer Success Representative, Sarah has demonstrated a strong ability to exceed sales targets, maintaining over 104% renewal rates for fall 2024 and achieving consistent sales performance across multiple territories. Sarah served as a team training lead for 18 months, mentoring new sales representatives and enhancing their onboarding experience. Sarah's earlier experience includes a role at Coldwater Creek, where effective sales tactics and customer-centric service contributed to successful outcomes. Sarah holds a Bachelor's Degree in Journalism from Boston University.
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