Saurav Kumar is a Software Developer at Pearson since June 2021, where significant contributions to global projects have been made, utilizing expertise in Service Cloud and Community Cloud technologies, including Entitlements, Salesforce Flow, Live Agent, Einstein Bot, and Guided Engagement. Prior to this role, Saurav was a Software Engineer at PreludeSys from May 2019 to June 2021, contributing to the Research and Development team at the Demandblue wing, focusing on innovation and collaboration to deliver advanced solutions. Saurav holds a Bachelor of Technology degree in Electronics and Communications Engineering from Vellore Institute of Technology, graduated in 2019.
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