Stefanie Yoder is an accomplished professional with extensive experience in customer success at Pearson since December 2012, currently serving as Manager of Customer Success after progressing through various roles including Customer Digital Success Associate Manager and Customer Digital Success Supervisor. Key responsibilities include supervising team members, providing support to college and university instructors implementing Pearson digital products, and developing data-driven productivity reports. Stefanie's tenure at Pearson is complemented by prior roles, including Assistant Varsity Volleyball Coach at Central Crossing High School and freelance editing work. Educational qualifications include a Master of Science in Publishing from Pace University and a Bachelor of Arts in English Literature from Ohio Wesleyan University.
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