Stephanie Walker, M.S., is a Loyalty Strategy Manager at Pearson, where they lead initiatives aimed at enhancing customer retention within the education technology industry. With over seven years of experience, they previously held the roles of Strategy and Operations Manager and Manager of Customer Success at Pearson. Walker has a Master of Science degree in Mathematics from Stephen F. Austin State University and has worked as an instructor at Kilgore College for a decade. Their expertise includes customer loyalty, data analysis, and change management, and they are passionate about leveraging technology to improve educational accessibility and quality.
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