Matt Rice

Matt Rice is currently the Customer Support Manager at PebblePad, leading a team of four Support Agents while managing the escalation and resolution of support queries, analyzing customer pain points, and enhancing internal processes. Prior to this role, Matt served as Client Success Manager at PebblePad and gained experience as Team Leader at Codeweavers Ltd in an agile environment, as well as roles in customer service with Lloyds Banking Group and various positions in retail and hospitality. Matt holds a Bachelor's Degree in Music Technology and a Higher National Diploma in Media Technology from the University of Staffordshire.