Shannon Highers has a diverse work experience spanning several decades. From 1992 to 2019, Shannon worked at Bank of America Merrill Lynch as a Vice President and Consultant II-System Engineer. In this role, they provided production operational and administrative support for a large and complex global storage infrastructure, managing various systems and arrays.
In 2019, Shannon joined Peer Software, Inc. as a Technical Account Manager for North America. They later progressed to become the Manager of the Technical Account Management Team in May 2022. Their responsibilities in these roles are not specified, but it can be inferred that they involve providing technical support and account management services.
Overall, Shannon Highers has a strong background in system engineering, technical support, and account management, with extensive experience in global storage infrastructure operations.
Shannon Highers attended SUNY Polytechnic Institute from 1990 to 1992, where they pursued a Bachelor's degree in Telecommunications Engineering. Prior to that, from 1988 to 1990, Shannon was enrolled in Sportsmen and Women Careers, studying Engineering Science.
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