Anup Batra is a seasoned professional in cloud service reliability and engineering, currently serving as Senior Director of Cloud Site Reliability at Pegasystems since 2021. In this role, Anup has contributed to Pega's recognition on the Top Workplaces 2023 List and the launch of Pega Cloud version 3, enhancing scalability and infrastructure reliability. Previously, Anup held senior positions at Ellucian, where responsibilities included managing global cloud delivery and transforming higher education through cloud technology. Anup's expertise also includes tenure at Blackboard, focusing on global operations for cloud services, and at Infor, where foundational skills in support operations were developed. Anup's academic qualifications include a Master’s Degree from the University of Florida, a Financial Management course from Cornell University, and a Bachelor's Degree from Birla Institute of Technology.
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