Daniel Parker is an experienced professional in the field of customer engagement and decision management, with a career spanning over two decades. Currently serving as a 1:1 Customer Engagement Solutions Consultant Manager at Pegasystems since March 2018, Daniel has held various roles including Senior Decisioning Solutions Consultant and Sales Consultant, focusing on centralized decision management to enhance business processes and customer interactions. Prior experience includes positions as a Principal Solutions Consultant at Chordiant, a Technical Architect at Michelin, and a Consultant at Appledore International, where Daniel contributed to optimizing operations and developing real-time manufacturing control systems. Additionally, Daniel has a strong background in implementing CRM and business process management solutions in the financial and telecommunications sectors.
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