David Lewis is a Senior Support Engineer at Pegasystems, where they focus on customer engagement and support for the Pega Customer Decision Hub and related technologies. Prior to this, David spent 13 years at CA Technologies, contributing as a Senior Support Engineer, where they provided support for the APM solution and installed various software for monitoring capabilities, and also served as a Service Representative handling product licensing and customer support requests. David earned a BA in French, German, and Swedish from The University of Sheffield from 1998 to 2002.
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