Elizabeth Lear is a seasoned professional with extensive experience in technical documentation and customer support. Currently serving as a Senior Technical Documentation Specialist in Scaled Agile Services at Pegasystems since August 2012, Elizabeth is involved in technical program and release management, client-facing documentation, and quality assurance oversight. Additional experience includes roles as a book reviewer for Publishers Weekly, Library Teacher for Waltham Public Schools, and various managerial positions in customer care and support at companies such as Akamai Technologies, Genuity, and The World/Software Tool and Die. Elizabeth holds a BFA from Boston University.
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