Franck Poisson is an experienced professional specializing in client success and digital transformation across various sectors, holding key roles in notable companies. Currently at Pegasystems since January 2021, Franck ensures that customers and eco-system partners achieve maximum value from PEGA SYSTEMS solutions through strategic planning. Prior to this, Franck served as Sales Director for EMEA at BayBridgeDigital, focusing on Salesforce integration and mobile applications. With a strong background in digital transformation, Franck worked as a Digital Transformation Advisor at FP ONLINE MARKETING SAS, consulting for renowned brands such as YvesSaintLaurent and L’Oréal Beauté. Earlier career highlights include roles as Customer Success Director at Salesforce Commerce Cloud, E-commerce General Manager at Toys R Us France, and foundational positions in digital advertising at Google, BT Looksmart, and AOL France. Franck holds an MBA in International Economic Relations from Sorbonne Paris I University.
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