Gretchen Sutton is an experienced professional in client success and project management, currently serving as a Senior Client Success Manager at Pegasystems since July 2022. Previously held positions include Client Account and Project Manager at J2 Interactive, Senior Customer Success Manager at Citrix, and Customer Success Manager at IBM, where responsibilities involved oversight of relationships and advocacy for Health Information Exchanges (HIE). Gretchen's expertise also includes roles as Senior HIE Interoperability Engineer and Senior Integration Engineer at Intuit, focusing on interoperability projects and EMR integrations. Earlier experience at Thomson Reuters included implementation project management and technical support, contributing to successful client engagements. Education includes an Associate of Applied Science from Wake Technical Community College.
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