Jithesh Devadiga is a seasoned Contact Center Solution Engineer with over 13 years of experience in the IT industry, including 11+ years focused on Contact Center technologies. Jithesh’s career began with SSL Certificate procurement and administration before transitioning to a variety of technical roles in Contact Center environments. Currently, Jithesh serves as a Principal Applications Engineer at Pegasystems, collaborating with internal and external stakeholders to manage and integrate Contact Center solutions with Pega CRM. Jithesh holds a Bachelor of Engineering degree in Electronics and Communications Engineering from N M A M Institute of Technology.
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