Jo Allen

Jo Allen is an experienced professional in customer engagement and management, currently serving as the Director and Ambassador of 1:1 Customer Engagement at Pegasystems. Previously, Jo held the position of Global Director for Customer Management Products at Experian and held various roles at British Gas, including Business Lead for Next Generation Decisioning and Head of Best Next Action. Jo started the career as a CRM Decisioning Manager at Vodafone and worked as a Real Time Marketing Manager at O2 UK Ltd. Jo Allen completed studies at the University of Portsmouth from 1995 to 1999.