John Gasser is a seasoned professional currently serving as a Principal in Client Success at Pegasystems, where they guide clients through their Pega journey while focusing on building high-performing teams and managing cross-functional initiatives. Previously, John held the role of Senior Manager at Verizon Wireless, leading a team of Solutions Architects in driving digital transformation. With extensive management experience in both B2B and B2C customer service sectors, they have demonstrated a commitment to aligning solutions with client business objectives. John earned a Bachelor of Science in Finance from the University of Maryland College Park.
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