Jonathan Lord

Jonathan Lord is a seasoned business architect with extensive experience in managing and delivering technology solutions, particularly within the telecommunications sector. Currently serving as Lead Business Architect at Pegasystems since March 2019, Jonathan previously held significant roles at Amdocs, notably as Principal Consultant for Virgin Media Business, where responsibilities included account leadership and managing quarterly system releases. Throughout Jonathan's career, key positions have included Delivery Manager, Solution Design Authority, and Project Test Manager, demonstrating a strong track record in project management, solution design, and stakeholder engagement. Notable experiences also include consulting roles at Elisa and a history of hands-on testing and defect management in various capacities. Jonathan's expertise encompasses both B2B and B2C product environments, emphasizing strategic growth and relationship building within complex business ecosystems.