Lisa Couture, MBA, PMP, currently serves as a Fellow Account Executive at Pegasystems since July 2021, focusing on enhancing client engagement and operational efficiency through AI decisioning and workflow automation solutions. Previously, Lisa held roles including Senior Client Success Manager at Pegasystems, Head of Client Relationships at KleerMail, and Senior Strategic Consultant at Broadridge, contributing to strategic project leadership and client relationship management. Early career experiences include positions as VP Client Services at Inspired Direct, Foundation Director at DYouville Life & Wellness Community, and Account Manager at Amergent, where Lisa managed multi-million dollar direct marketing programs and fundraising initiatives. Lisa holds an MBA in Entrepreneurship from Babson F.W. Olin Graduate School of Business, a BSBA in Business Administration from Questrom School of Business at Boston University, and a PMP Certification from Project Management Academy.
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