Mark Howard is an experienced Solutions Consultant at Pegasystems, where responsibilities include accelerating digital transformation for state and local government sectors and corporate markets since 2018. Prior to this, Mark served as a Senior Professional Services Consultant and Senior Product Support Analyst at Nuance Communications from 2014 to 2018, focusing on analyzing customer needs and optimizing workflow processes. Earlier in Mark's career, from 2008 to 2014, the role of Senior Remote Installation Engineer and Tier 2 Technical Support was held at Notable Solutions, Inc. Mark holds an Associate of Science degree in Computer Programming and an Associate of Arts degree from Palm Beach State College.
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