Markus Moranz serves as the Principal Enterprise Architect and Principal Solutions Consultant at Pegasystems since April 2019, leveraging extensive expertise in customer collaboration optimization, knowledge management, and analytics across various communication channels. Prior to this role, Markus held multiple positions at eGain Corporation, including Principal Partner & Presales Consultant and Senior Presales Consultant, focusing on multi-channel customer engagement solutions. Previous experiences include serving as a Senior Technical Sales Consultant and Director of Professional Services at Quark, where involvement in international enterprise solutions projects spanned several verticals such as financial services and government. Early career roles included CTO and Technical Director at Tomorrow Focus AG, and management consulting at FOCUS Magazin Verlag and system administration at Hubert Burda Media. Markus holds a degree in Veterinary Medicine from Stiftung Tierärztliche Hochschule Hannover.
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