Michael Drouillard is a Principal System Architect at Pegasystems, where they have worked since 2005. In their role at Pega Consulting, Michael has been responsible for designing BPM, BRE, and CRM systems for various sectors, including healthcare and banking, ensuring client success through comprehensive business assessments. Their earlier experience includes roles as an Underwriting Analyst at CompuQuote Inc. and as a Lead Software Developer at LMI Automotive, where they contributed to critical software integration projects. Michael holds a degree in Computer Science Systems from St. Clair College, which they completed in 2000.
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