Simon Thorpe

Simon Thorpe is a CX enthusiast and the Director of Product Marketing at Pegasystems, where they focus on customer service and sales automation. With extensive experience in customer experience and employee engagement, Simon has worked with numerous FTSE 250 companies and has held leadership roles across various organizations, including Sabio, SpeakEasy Communications, and Neilson Financial Services. They have a strong background in managing teams, developing strategic initiatives, and delivering public speaking engagements on customer experience topics. Simon earned a degree in Business Studies from Nottingham Trent University.