Sylvain Harault is a seasoned Business Transformation and Sales Leader with over 25 years of experience in CRM, CX, and Marketing technologies. Currently, Sylvain serves as the Senior Director of Solutions Consulting at Pegasystems, where they lead teams in driving digital transformation for large enterprises across Europe. Previously, Sylvain held several key roles at Chordiant and Pegasystems, managing sales consulting operations and fostering relationships with major clients while emphasizing the importance of innovative technology for enhanced business efficiency. Sylvain's academic background includes master’s degrees in Computer Science and Geosciences from Université Pierre et Marie Curie and Geostatistics from MINES ParisTech.
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