Thomas Hardy is a Senior Manager at Pega, where they lead the curriculum development team for the customer service business system. Previously, as a Lead Curriculum Developer, they managed the Pega Customer Service curriculum and contributed to the Pega Implementation Guide. Thomas has also held positions as a Principal Technical Courseware Developer at Endeca and a Senior Curriculum Developer for Server Technologies at Oracle, where they created courses for Oracle Fusion Middleware. They began their career at BEA Systems, where they served as a Senior Development Technologist and contributed to various curriculum initiatives. Thomas holds a degree from Marist University, earned between 1994 and 1999.
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