Thomas Kaufmann has extensive experience in business process management (BPM) and consulting within leading technology firms. At Pegasystems since 2008, Kaufmann serves as Practice Director for the BPM Center of Excellence, focusing on global business process re-engineering and best practices in BPM application development. Previous roles at Pegasystems include Technical Solutions Director, where Kaufmann established BPM Centers of Excellence for clients in insurance, healthcare, and financial services, and Principal Architect, responsible for leading the design of major applications for notable global customers. Earlier experience includes positions as Practice Manager at RSA Security and Consulting Manager at FTP Software, contributing to a robust background in technology consulting and project management.
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