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Jake Smith

Systems Support Engineer at PEI

Jake Smith has over 10 years of experience in Information Technology. Jake currently works as a Systems Support Engineer at PEI. Prior to this, they worked as an Information Technology Contractor at Wheel Pros, where they helped with the cleanup, organization, and management of Office 365 and Active Directory servers. Jake also managed hybrid Azure and Active Directory and made configurations in Mimecast for easier mail flow with outside vendors.

Before Wheel Pros, Jake worked as a Systems Engineer at Verticomm Technologies, where they managed clients in a hosted or hybrid environment and performed migrations to Office 365. Jake also worked as a Network Administrator at Armstrong Steel and as an IT Specialist at Arc Thrift Stores, overseeing various IT operations.

Jake's earlier experience includes roles such as Sr Desktop Support Tech at URS Corporation, Jr IT Admin at TelStarHosted, Jr Network Admin at Advantage Staffing Inc., and IT Support at Starz. In these positions, they provided desktop support, handled troubleshooting of telephony and network issues, and managed various IT systems and configurations.

Throughout their career, Jake has demonstrated strong technical skills in software and hardware support, network administration, and system migrations.

Jake Smith attended Albright College from 1994 to 1999, where they earned a Bachelor of Science degree in Business Management. Jake also studied at Denver Technical College, a division of DeVry University, for the year 2001. In 2008, they briefly attended the Community College of Aurora, however, no degree or field of study information is provided for this period.

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Timeline

  • Systems Support Engineer

    July, 2020 - present