George Baker

George Baker is a business projects and improvement leader with a proven track record in driving operational excellence through continuous improvement. They have held roles such as Customer Experience Manager at The West Group, where they led a team to deliver exceptional service and implemented initiatives to enhance efficiency and satisfaction. George has extensive experience in customer success, project management, and recruitment, having collaborated with various companies including Lead Forensics, CVWOW, and FPR Group. They hold a Bachelor's degree from the University of Portsmouth and are currently pursuing a Master's degree at the University of the Built Environment.