Lisa Higgs is a Director of Operations and General Manager with extensive experience in business transformation and operational excellence across various sectors, including Medical Device and Aerospace. Currently serving as General Manager at PELHAM, they have demonstrated a proven track record in leading global multi-site operations, implementing strategic plans, and championing customer focus. Lisa held several key positions, including Project Manager at B-N Group LTD, Operations Director, and Customer Operations Manager at The West Group Ltd, where they managed large teams and various functional areas. They earned a First Class Honours Bachelor of Arts in History from the University of Portsmouth and hold a Prince2 Foundation & Practitioner certification in Project Management. Passionate about inclusion, diversity, and sustainability, Lisa actively embeds values that drive exceptional performance and customer satisfaction.
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