Rob Gordon is an experienced quality management and customer support professional, currently serving as the Senior Supervisor of Member Support Quality at Peloton Interactive since September 2024. Prior roles include Head of Quality Management Operations at Mission Lane, where leadership of a QA team aimed at enhancing customer experiences was a key focus, and Senior Supervisor Corporate Quality at Green Dot Corporation, responsible for improving customer experience across multiple channels. Gordon's career includes positions in various organizations such as SWC Group and Elevate, where efforts in quality assurance and process improvement were pivotal. Educational qualifications include a Bachelor of Science in Business Administration with a focus on International Business from Liberty University and an Associate of Arts in Business Administration from Tarrant County College.
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