Casey Shipley

Casey Shipley is an experienced professional in customer engagement and the insurance industry, currently serving as Unit Manager of Customer Engagement at PEMCO since May 2022. With a background that includes roles such as Customer Engagement Specialist and Gateway Lead, Casey excels in providing exceptional service, developing employee skills, and enhancing customer experiences. Previous experience at Guide Insurance Services as a Personal Lines Sales Executive and at Rice Insurance, LLC as a Senior Personal Lines Account Manager involved effective networking and managing a diverse client base. Early career experience includes scheduling for orthopedic surgeons at PeaceHealth and customer service roles in various capacities, including insurance agency work and retail management. Casey completed Property & Casualty Licensing Education at Slater Insurance School and has an educational background from Shoreline Community College.