Zach Cain

Zach Cain is a Senior Platform Engineer at PEMCO with extensive experience in systems engineering and service management, previously holding various roles at Microsoft over a four-year span. Responsibilities at Microsoft included leading a service engineering team for the Operating Systems Core Operations Division, managing high-revenue Azure platform applications, and overseeing production support and incident management. Zach Cain has a strong background in automating processes, ensuring infrastructure health, and driving quality of service initiatives. Prior positions included operations consulting and network administration, with educational credentials including a Bachelor of Science in Information Systems from Western Oregon University and an Associate of Science in Network Technology from Cascadia Community College.