Elizabeth Morris is a seasoned professional with extensive experience in customer experience and operations management across various industries. Currently serving as the Director of Customer Experience at Pendulum Therapeutics since December 2024, Elizabeth previously held the same title at Bobbie, where notable achievements included scaling customer service operations and implementing processes that significantly improved efficiency and customer satisfaction. Elizabeth's career also includes leading implementation efforts at Jellyvision for over 200 clients, establishing foundational customer service functions in startups, and optimizing operational workflows for major retail clients at Schawk!. Elizabeth holds a Bachelor of Arts in French Language and Literature from Kent State University and has furthered language studies at Université de Bordeaux.
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