Keith Russell

Keith Russell is an experienced Infrastructure Engineer at PennEngineering® since August 2023, with a solid background in IT support and development. Previous roles include Information Technology Support Technician at MAPFRE ASSISTANCE and IT Support Technician at MAWDY, where responsibilities included first point of contact support and virtualization. Keith has extensive experience in help desk operations as a Help Desk Analyst at Allianz Technology and as a Level 2 Engineer at CommSec Communications & Security, where involvement included providing technical support in financial services. Keith's early career involved various positions at Paddy Power Betfair, including Product Design Developer and Web Developer, along with a foundation in tech support from Accenture and ClientLogic. Educational qualifications include a Bachelor of Science in Business Information Systems from the National College of Ireland and a Diploma in Software Development from Dundalk Institute of Technology.