Derek A. is an experienced IT professional currently serving as a Desktop Support Engineer at Penn Mutual since May 2015, where notable achievements include completing a company-wide technology upgrade to Windows 10. Prior roles at Penn Mutual also include Desktop Systems Administrator and Solution Center Technician, focusing on troubleshooting, advanced technical support, and asset management. Derek A. previously worked as an IT Technician (Crew Chief) at the Technology Resource Center at Bob Jones University, resolving various technical issues across multiple operating systems. Earlier experience includes a Solution Center Internship at Penn Mutual and ministry internships at Calvary Baptist Church and Ohana Baptist Church, where Derek A. contributed to both technical and community-oriented tasks. Derek A. holds a Bachelor of Science degree in Information Technology from Bob Jones University, obtained in 2015.
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